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Terms & Conditions for Your lion8 Account

Clear rules for account creation, wallet use and lobby access are set out in lion8 Terms & Conditions, so you can check each step before opening an account.

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lion8 Terms & Conditions for Your lion8 Account
POLICY HELP

Get Help With Account Terms

A clear contact route matters when a rule affects your account or wallet status. We ask you to start from the support link inside your account and include the phone number on the profile, the relevant transaction reference and a short description of the issue. This lets us connect a Terms & Conditions question with the correct account record instead of asking you to repeat the same facts. If you are in Medan or elsewhere in Indonesia, the same policy contact path applies where local law permits.

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Account access

If phone verification or a sign-in check stops you at the account step, contact us from the support route linked to your profile. Include the exact message shown, your registered phone number and the device type, so we can assess the request under the current Terms & Conditions.

Wallet status

For a DANA, OVO, GoPay or QRIS status question, send the payment reference and receipt through our account support path. We compare the submitted record with the wallet entry before explaining whether the request can proceed under the payment clauses in our Terms & Conditions.

Policy changes

When you want to question a rule or ask for a wording change, identify the exact section and explain the effect on your account. We use that request to direct you to the relevant policy contact and clarify what applies while your account remains subject to the published terms.

ACCOUNT SAFEGUARDS

How lion8 Applies These Rules

The practical side of Terms & Conditions is visible in the way we check account records, payments and access requests.

Phone verification

Before account access is completed, we use the phone number attached to your registration to check that the account request belongs to you. If the number changes, follow the account support route rather than opening a second profile, because duplicate details can affect a policy check.

Payment matching

A DANA, OVO, GoPay or QRIS receipt is assessed against the account reference and submitted amount. Bank transfer and virtual account records follow the same matching step. This helps us separate an unconfirmed transaction from a request that is ready for the next policy check.

Cookie settings

Cookies can keep a selected session, language setting or device preference available while you move through the account path. You can clear browser cookies, but doing so may require another sign-in or phone check before the Terms & Conditions page and account area open.

Account security

Keep your phone, sign-in details and verification messages private. We will not ask you to disclose a password in a policy request. If access looks unfamiliar, stop using the account and contact us through the support route attached to your profile.

Record retention

We retain account, payment and support records only for the period needed to handle account security, transaction checks and applicable legal duties. A retention question should include your registered phone number and the record you want us to locate.

Change requests

To request a correction, send the section reference, the account detail involved and the wording you believe should change. We assess the request against the current Terms & Conditions and tell you whether an update, clarification or further account check is needed.

Terms & Conditions Questions Answered

These answers address the policy searches we hear most often before an account is opened. They cover account eligibility, payment records, data requests and access decisions without replacing the full Terms & Conditions. Check the current wording on this page before using the account, especially when your location, device or wallet details have changed.

You can read the current lion8 Terms & Conditions on this page before opening an account. The wording covers phone verification, account details, wallet records, game access, security, data handling and support requests. Save the page address if you want to check the same policy later.

Yes. Account access and eligibility depend on local law, and you should continue only where local law permits. Your location may affect whether the account path is available, so the Terms & Conditions should be read together with the rules that apply where you are.

Phone verification links the account request to the number you submitted and helps us identify the correct record when a policy or wallet question arrives. Complete the check before account access, and contact support if your number is unavailable or no longer matches your account.

The Terms & Conditions require payment details to match the account record. For DANA or QRIS, keep the receipt and transaction reference available while we check wallet status. OVO, GoPay, bank transfer and virtual account requests follow the same account-matching principle.

Yes. Use the account support route and identify the detail, section or transaction record that needs correction. Include your registered phone number and a clear explanation. We assess the request under the current Terms & Conditions and may ask for a further account check.

We may pause the related request while checking the receipt, transaction reference and account details. Do not send another payment to fix a mismatch. Contact us through the account support path with the original record so we can explain the next policy step.

The wording may change when account, security, payment or legal requirements change. We publish the current Terms & Conditions on this page, so check it before using the account after a policy update. If a change affects your account, contact us with the section reference.

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